Creating the bridge between analytics and action through intelligent automation
Medicare Advantage (MA) plans face complex, people-heavy workflows—care gap closure, medication adherence, HRAs—that are critical for Stars performance. Traditional processes are slow, manual, and difficult to scale.
Lilac combines an analytics engine that models all MA Star measures, including NCQA certified and PQA licensed calculations, and an Agentic AI Execution Layer to streamline those slow, manual operations. This enable plans to:
Lilac’s agentic AI solutions cut costs and boost scalability while improving outreach effectiveness for medication adherence, HRAs, and clinical gap closures.
Digital copilots boost team productivity by automating repetitive tasks and surfacing smart recommendations, freeing people to focus on the work that truly requires human judgment and creativity.
Safe, multilingual voice agents for non-clinical member conversations at scale. AI Voice Agents can be scripted or conversational, with live-agent transfer when needed.
Systems that own well defined end-to-end processes that require interpreting context, analyzing data, and executing workflows (non-clinical) automatically, all without human intervention.
Ensure agentic AI is highly reliable and accurate by feeding systems with cleaned, modeled data.
Reduce the burden of manual work so teams can focus on high-value engagement.
Every action feeds a virtuous loop of improvement.
HIPAA-compliant, tested, and designed for non-clinical use.
Personalized, consistent, and timely outreach that drives adherence and satisfaction.
Connect with the Lilac team to discuss how our Platform can solve your specific challenges
